Returns + Exchanges

Eligibility for Return or Exchange

At Evig Glans, we prioritize the quality and authenticity of our products.

• Please note: Return within 7 days of purchase. Duties & taxes are non-refundable.

• We recommend reviewing your order carefully before completing the purchase.

Damaged, Defective, or Incorrect Products

While we maintain strict quality control during shipping and packaging, if you receive:

• A damaged, defective, or wrong product, or

• An incomplete order

Please follow these steps:

1. Contact Us Within 24 Hours:

   • Email us at info@evigglance.com with:

     • Your order details.

     • Clear pictures of the damaged or incorrect item.

2. Resolution:

We will review your request and arrange for a replacement or take necessary action to resolve the issue promptly within 5-7 days.

The replacement will be delivered within 2-3 days.

3. Refund Policy:

• Return within 7 days of purchase. Duties & taxes are non-refundable.