At Evig Glans Paris, we respect your privacy and are committed to protecting the personal information you share with us.
Evig Glans Paris is a luxury fragrance brand by HOUSE OF FM PARIS. This Privacy Policy explains how we collect, use, store, share and protect your information when you visit our website, place an order, contact our support team or interact with our brand online.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or place an order, we may collect certain personal information from you.
This may include:
Full Name
Mobile Number
Email Address
Billing Address
Shipping Address
Order Details
Payment Status
Transaction Details
Product Preferences
Customer Support Messages
Feedback, Reviews or Queries
Device, Browser and Website Usage Information
We collect only the information required to process your order, provide customer support, improve your shopping experience and communicate with you regarding our products and services.
How We Use Your Information
We may use your personal information for the following purposes:
To process and deliver your orders
To confirm your payment and order details
To send order updates, delivery updates and tracking information
To provide customer support
To respond to your queries, complaints or service requests
To improve our website, products and customer experience
To send promotional updates, offers or new launch information, if applicable
To prevent fraud, misuse or unauthorized transactions
To comply with legal, regulatory, tax or business requirements
We do not sell your personal information to any third party.
Order and Delivery Information
To deliver your order, we may share necessary details such as your name, mobile number, shipping address and order information with courier partners, logistics providers or delivery service providers.
This information is shared only to complete the delivery of your order and provide shipment tracking support.
Payment Information
All online payments are processed through secure third-party payment gateways.
Evig Glans Paris does not store your complete card details, UPI PIN, banking password or sensitive payment credentials on our website.
Payment related information may be processed by payment gateway providers, banks or financial service partners as required to complete your transaction.
Customer Support Information
When you contact us through email, phone, WhatsApp, Instagram or any other support channel, we may collect and store the information you provide to us.
This may include your name, order number, mobile number, email address, product details, complaint details, photos, videos or any other information shared by you for support purposes.
For damaged product, leakage, broken bottle, wrong product or missing item claims, we may ask for a complete unboxing video and photos as proof.
Marketing Communication
We may use your email address, mobile number or social media interaction to send you updates about new launches, offers, collections, brand announcements or fragrance related content.
You may choose not to receive promotional communication from us by contacting our customer support team.
Even if you opt out of promotional messages, we may still send important transactional messages related to your order, payment, delivery, refund or customer support request.
Cookies and Website Tracking
Our website may use cookies or similar technologies to improve your browsing experience, remember preferences, analyze website performance and support marketing activities.
Cookies may help us understand how visitors use our website, which pages are viewed, which products are explored and how we can improve the customer experience.
You may manage or disable cookies through your browser settings. However, disabling cookies may affect certain features of the website.
Data Sharing
We may share limited information with trusted service providers only when required for business, operational or legal purposes.
This may include:
Courier and logistics partners
Payment gateway providers
Website hosting providers
Technology and website support partners
Marketing and communication service providers
Legal, tax or regulatory advisors
Government authorities, if required by law
We share information only to the extent necessary for the specific purpose.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration or disclosure.
However, no online platform, website, server or method of digital transmission can be guaranteed to be completely secure. By using our website, you understand that some level of risk may exist in online communication and transactions.
Data Retention
We may retain your personal information for as long as necessary to complete the purpose for which it was collected.
This may include order processing, customer support, accounting, legal compliance, tax records, fraud prevention and business record maintenance.
When information is no longer required, we may delete, anonymize or securely store it as per our internal policies and applicable requirements.
Your Rights
You may contact us to request access, correction, update or deletion of your personal information, subject to legal, business and regulatory requirements.
You may also contact us if you wish to withdraw consent for certain types of communication or data usage.
Please note that certain information may be required for completing orders, processing refunds, maintaining records, preventing fraud or complying with legal obligations.
Children’s Privacy
Our website and products are intended for general customers and are not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate consent. If we become aware that personal information of a child has been collected without proper consent, we may take steps to delete or restrict such information.
Third Party Links
Our website may contain links to third-party websites, payment gateways, courier tracking pages, social media platforms or other external services.
Evig Glans Paris is not responsible for the privacy practices, content, security or policies of third-party websites or platforms. Customers are advised to read the privacy policies of such third-party websites before sharing any personal information.
Social Media Interaction
If you interact with Evig Glans Paris on Instagram or any other social media platform, your interaction may also be governed by the privacy policy and terms of that platform.
We may respond to your comments, messages or queries through social media, but we recommend that you do not share sensitive personal or payment information publicly.
Changes to This Privacy Policy
Evig Glans Paris may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal requirements or customer support process.
The updated Privacy Policy will be posted on this page. Customers are advised to review this page periodically.
Contact for Privacy Related Queries
For any privacy related question, correction request, data request or complaint, you can contact us at:
Customer Support Email: supportevigglans@gmail.com
General Email: evigglans@gmail.com
Phone: +91 8299687077
Company Information
Brand: Evig Glans Paris
Parent Company: HOUSE OF FM PARIS
Manufactured by: Arabian Fragrance
Hodi Bunglow, Varyavi Bazar, Surat, Gujarat 395003
Marketed by: HOUSE OF FM PARIS
S-3, Kashiraj Apartment, Kamachha, Varanasi, Uttar Pradesh 221010
Instagram: @evigglans_perfumes
Last Updated: 29 May 2026
Evig Glans Paris values your trust. We are committed to protecting your personal information and offering a safe, refined and transparent shopping experience.